Refund policy
At AssamWork, we are committed to providing high-quality digital products for students preparing for APSC, ADRE, Assam TET, Assam Police and other Assam competitive exams.
Please read our refund policy carefully before making a purchase.
Digital Products
Most products available on AssamWork, including mock tests, MCQ practice sets, study materials and exam preparation resources, are delivered digitally.
Because digital products are instantly accessible after purchase, all sales are generally final and non-refundable.
Once a customer gains access to digital content, it cannot be returned or revoked. Therefore, refunds are not typically provided after successful purchase.
Exceptions
Refunds may be considered in the following rare situations:
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The product was not delivered due to a technical issue
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The download link or access page is not working
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The customer was charged multiple times for the same product
In such cases, our support team will review the issue and provide either:
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access to the purchased product, or
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a refund if the issue cannot be resolved.
Incorrect Purchases
Please ensure you review the product details carefully before completing your purchase.
Refunds are not provided for:
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accidental purchases
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change of mind
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misunderstanding of product content
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failure to read the product description before purchase
Processing Time
If a refund is approved, the amount will be processed within 5–10 business days to the original payment method.
The exact processing time may depend on your payment provider or bank.
Contact Support
If you experience any issue with your purchase, please contact us and we will do our best to assist you.
Chat support in the website ( Recommended)
Email: support@assamwork.com
Website: https://www.assamwork.com
Please include the following details when contacting support:
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Order number
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Email used for purchase
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Description of the issue
Our team typically responds within 24–48 hours.
Thank you for choosing AssamWork for your exam preparation.